Home' In The City : In The City - Summer 10 Contents 21
17-21 University Ave
Canberra City ACT 2601
Off London started as a two person
operated salon in 1999 and has now
grown to a staff of fifteen . Off London
is located at the west end of the CBD
and has extended their salon now for
the third time, completing what is “a
great space for each client to enjoy
their hairdressing experience”.
Incorporated in their new space is the
colour bar where there are computers
for their clients to use whilst their
colours are processing, to allow you to
surf the net, check out your Facebook
or maybe catch up on some work.
Off London will be one of the first
salons in Canberra to introduce
booking online, making it possible
for their clients to book their
appointments online. This feature will
coincide with the launch of their new
and updated website. The team is
constantly training to keep up with
the latest trends and cutting and
Off London has an open and
energetic atmosphere to help you feel
comfortable and relaxed. Whether
you are looking to reinvent your style,
or maintain a look you love, it is vital
to have a professional with whom you
can communicate and establish a
relationship built on trust.
Reinvent your style, or maintain the look you love with someone you can trust
A group of business leaders in
Canberra has taken on the cause
of ensuring disabled access to all
Civic shops. BY PETER REYNOLDS
rank Crews is on a mission to ensure that every
business in Canberra is open and accessible to all
Mr Crews is executive officer of BLITS (Business
Leaders Innovative Thoughts and Solutions), a group
that promotes initiatives that value and engage people
with disabilities as customers, suppliers, employees and
employers in business, the arts, and sport.
BLITS is currently in the midst of a campaign called Two
Inch Lip, which aims to make business owners aware of any
impediments that are preventing people with a disability from
accessing their premises.
“It mightn’t seem like much, and most people would not
think much about it and just walk over it, but two inches is an
incredible barrier for someone in a wheelchair,” Mr Crews said.
“While the newer businesses and shopping malls in Civic
Centre are pretty much up to scratch in terms of accessibility,
through no real fault of the business owners, some of those
in Garema Place and nearby areas, when you look around
through the eyes of someone with a disability, you realise how
hard it would be to access.”
The starting point for Two Inch Lip, which will eventually
cover all the main retail areas in Canberra, was the inner CBD
and Garema Place.
A sample of 97 stand alone businesses was used to
start to gain an understanding of the level of accessibility in
Using this sample, the businesses were segmented into
groups that had no obvious barrier – businesses which are
predominantly or wholly accessible; those that had a small
barrier – businesses which have small barriers which create
significant impediments to accessibility and where potential
solutions exist at reasonably low cost; and those that had
a significant barrier – businesses which have significant
accessibility barriers where solutions are not obvious.
Of the businesses, 70.1 per cent had no barrier, 14.4
per cent had a small barrier, and 15.5 per cent had a
On the back of this, BLITS will be launching a new retail
accessibility guide in the near future, which would promote
those businesses accessible in Canberra to the people who
need to know.
While Mr Crews said having 70 per cent of businesses with
no barrier was a good start, he was keen to inform the other
30 per cent of the potential market they were missing out on.
With BLITS members now involved in face-to-face
discussions with business owners about their barriers, Mr
Crews said the response so far had been quite rewarding.
“They’ve (businesses) been quite responsive when you
explain how it would be good for their business and a good
way to promote their business, as 17 per cent of Canberrans
have a disability of some description,” he said.
“A number of businesses have expressed an interest in
removing their barriers, and we’re trying to make it easier for
them to take the next step by researching the exact solution
“It’s been very positive, there seems to be a growing
awareness of the importance and value of making sure
that businesses are accessible with every member of the
community having free and fair access to services and retail
and entertainment options.”
Mr Crews said while there had generally been a shift in
momentum towards providing accessible venues, there was
still plenty of work to be done.
“We’d (BLITS) like to see a comprehensive awareness
across all businesses and services of the value of the market
– the unseen, untapped market of people with a disability,”
“These people have as much money to spend as the
average Australian, they’re very loyal and supportive.
“If businesses generally did that, as well as considered how
they might include someone with a disability in their working
teams, to give them the same sort of opportunity that
everyone else gets, it would be a much richer community.”
Tackling the two-inch barrier
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